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Products Support

Here you can find answers to the most common product related questions we have received. Click on any of the topics below to learn more.

What is the Pin Numbering / Pin Out System for this Harwin product?

Not all connector systems have full pin numbering (also known as pin out) - this is generally only a feature…

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Does Harwin have product or batch traceability?

Harwin holds ISO 9001:2015 approval and, as part of this Quality standard, we are required to have full batch traceability…

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Material Composition (Full Material Declaration, FMD)

A number of products already have Material Composition information (also known as Full Material Declarations or FMDs) supplied on their…

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Material Safety Data Sheets

Material Safety Data Sheets (MSDS) or Safety Data Sheets (SDS) are supplied with all substances, irrespective of whether the substance…

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How do I obtain 3D CAD models?

All Harwin documentation on this website is free to download without registration.

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What Packaging Styles are on offer?

Depending on the product, Harwin can supply loose (bagged), in tubes, tape and reeled, strips of tape and reel packaging,…

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Why is this Drawing page 2 of 2? Where is page 1?

In order to make sure that all our Customer Technical Drawings are kept up-to-date with any changes to the Production…

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How do I get information on an obsolete product?

Although a product may have been made obsolete by Harwin, we still aim to maintain design records on that product.

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The crimp on this Datamate/M80 contact overlaps the inspection hole – is this right? What about IPC-620?

For all these contacts, there is a plating cross-hole in the side of the crimp bore, in the back half…

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How are obsolete products handled?

Harwin products are normally made obsolete with a Last-Time-Buy (LTB) window (subject to conditions).

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I have a new idea for a connector/hardware/shielding solution!

We're happy for you to send your ideas to us - but please understand we are not necessarily going to…

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What do I do if an item is faulty?

If you believe there is a problem with a Harwin product, please consider the following steps.

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How are product changes handled? Does Harwin do PCNs?

Product Change Notifications (PCNs) are only released if the change is likely to cause a significant impact to fit, form…

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Are your products electrostatically sensitive?

Harwin products are not electrostatically sensitive (ESD), and no special handling precautions are required in relation to this issue.

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Can Harwin offer alternatives to other manufacturers’ parts?

Yes, we can offer alternatives to Molex, Samtec, FCI, TE Connectivity, Nicomatic and many others. Please email your cross-reference request to…

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