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Quality Support

Here you can find answers to any questions you may have about our quality standards ad quality assurance. Click on any of the topics below to learn more.

Pure Tin plating considerations

The issues of Tin Whiskers, Discoloration and Dewetting when using a pure tin finish on connectors and components.

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UL Files for Harwin products & plastics

Harwin can supply the UL94 file listing number (starting QMFZ2) for any plastic used on any of our products.

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Does your product have a shelf-life or expiration date?

Harwin operates a Shelf Life policy for all connector products containing plated components. IEC Standard 62435-4: 2018 (Electronic components –…

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MSL, ESD and Shelf Life Policy

MSL (Moisture Sensitivity Level), ESD (Electrostatic Sensitivity) and Shelf Life Policy for all Harwin products.

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Can I get PPAP (Production Part Approval Process) certification from you?

The PPAP qualification system is primarily used in the automotive market and its supply chain. The process consists of a…

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What is British Standard Datamate / BS Datamate?

Designed for performance critical applications where operation and safety are paramount, BS Datamate delivers the highest level of quality.

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I’m having trouble crimping your contacts

We understand that crimping and assembling loose contacts can be a bit tricky the first few times, so we have…

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I have a question on RoHS / REACH / Conflict Minerals etc.?

Please visit our Environment page for information relating to these subjects, and other related Materials Legislations.

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What approvals or Quality Standards do Harwin have?

Harwin’s UK manufacturing facility has achieved certification to EN 9100:2018 (technically equivalent to AS9100D and JISQ 9100:2016), demonstrating the high…

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Does Harwin have a Quality Management System (QMS)?

Harwin holds ISO 9001:2015 approval, which ensures a Quality Management System is in place and is being used effectively. We…

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Does Harwin have product or batch traceability?

Harwin holds ISO 9001:2015 approval and, as part of this Quality standard, we are required to have full batch traceability…

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Material Composition (Full Material Declaration, FMD)

A number of products already have Material Composition information (also known as Full Material Declarations or FMDs) supplied on their…

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Material Safety Data Sheets

Material Safety Data Sheets (MSDS) or Safety Data Sheets (SDS) are supplied with all substances, irrespective of whether the substance…

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Counterfeit Parts Prevention Policy

It is the policy of the Harwin group of companies to conduct all business activities in compliance with the rules…

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The crimp on this Datamate/M80 contact overlaps the inspection hole – is this right? What about IPC-620?

For all these contacts, there is a plating cross-hole in the side of the crimp bore, in the back half…

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What do I do if an item is faulty?

If you believe there is a problem with a Harwin product, please consider the following steps.

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How are product changes handled? Does Harwin do PCNs?

Product Change Notifications (PCNs) are only released if the change is likely to cause a significant change to fit, form…

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