Here you can find answers to any questions you may have about our quality standards ad quality assurance. Click on any of the topics below to learn more.
Pure Tin plating considerations
The issues of Tin Whiskers, Discoloration and Dewetting when using a pure tin finish on connectors and components.More info
UL Files for Harwin products & plastics
Harwin can supply the UL94 file listing number (starting QMFZ2) for any plastic used on any of our products.More info
MSL, ESD and Shelf Life Policy
MSL (Moisture Sensitivity Level), ESD (Electrostatic Sensitivity) and Shelf Life Policy for all Harwin products.More info
Does your product have a shelf-life or expiration date?
Harwin operates a Shelf Life policy for all connector products containing plated components. IEC Standard 62435-4: 2018 (Electronic components –…More info
Can I get PPAP (Production Part Approval Process) certification from you?
The PPAP qualification system is primarily used in the automotive market and its supply chain. The process consists of a…More info
What is Datamate released to BS9525-F0033 (previously referred to as BS Datamate or British Standard Datamate)?
Designed for performance critical applications where operation and safety are paramount, achieving the highest level of quality.More info
I have a question on RoHS / REACH / Conflict Minerals etc.?
Please visit our Environment page for information relating to these subjects, and other related Materials Legislations.More info
I’m having trouble crimping your contacts
We understand that crimping and assembling loose contacts can be a bit tricky the first few times, so we have…More info
Does Harwin have a Quality Management System (QMS)? What approvals or Quality Standards do Harwin hold?
Harwin’s UK manufacturing facility has achieved certification to EN 9100:2018 (equivalent to AS9100D and JISQ 9100:2016).More info
Material Composition (Full Material Declaration, FMD)
A number of products already have Material Composition information (also known as Full Material Declarations or FMDs) supplied on their…More info
Material Safety Data Sheets (MSDS) or Safety Data Sheets (SDS)
Material Safety Data Sheets (MSDS) or Safety Data Sheets (SDS) are supplied with all substances.More info
Counterfeit Parts Prevention Policy
It is the policy of the Harwin group of companies to conduct all business activities in compliance with the rules…More info
The crimp on this Datamate/M80 contact overlaps the inspection hole – is this right? What about IPC-620?
For all these contacts, there is a plating cross-hole in the side of the crimp bore, in the back half…More info
What do I do if an item is faulty?
If you believe there is a problem with a Harwin product, please consider the following steps.More info
How are product changes handled? Does Harwin do PCNs?
Product Change Notifications (PCNs) are only released if the change is likely to cause a significant impact to fit, form…More info