Support
Click on the subjects below to find answers to the most frequently asked questions within these topics. If you can’t find the answer you’re looking for in our support articles, please use the Contact form to talk to our Technical Teams.
Popular Support Articles
Stencil Thickness and Solder Paste Volume
Recommendations on stencil thicknesses and volume of solder paste in relation to Harwin products, from the Technical Team.
Read moreGuidelines for Q&A on Product pages
Harwin welcomes your product questions, but please consider these guidelines before submitting your request.
Read morePure Tin plating considerations
The issues of Tin Whiskers, Discoloration and Dewetting when using a pure tin finish on connectors and components.
Read moreUL Files for Harwin products & plastics
Harwin can supply the UL94 file listing number (starting QMFZ2) for any plastic used on any of our products.
Read moreOutgassing in Harwin products
Harwin has requested information from our plastic suppliers to confirm outgassing figures for these materials used on active products.
Read moreMSL, ESD and Shelf Life Policy
MSL (Moisture Sensitivity Level), ESD (Electrostatic Sensitivity) and Shelf Life Policy for all Harwin products.
Read moreProduct Changes & Obsolescence
Harwin are committed to continuous improvement of our products and manufacturing capabilities. This may occasionally require changes to products, or items no longer being available. View our previous product changes or find information on discontinued items here.
How can we help you?
If you would like to talk to someone about Harwin’s product, technical knowledge or documentation, contact one of our Experts for assistance.