If you’re logged into your account successfully, but the website won’t allow you to download any CAD files, it may be that:
- Your account has been blocked by the Webmaster Team. This could be because you didn’t complete the application process completely or accurately. Please use the Contact form to talk to our Webmaster Team.
- There may be an issue relating to caching in your web browser session. Please try clearing your cache – check out our Support article relating to browsers. If you still have problems, use the contact form above to request assistance.
Was this Helpful?