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Home > Support > Cookie Policy

Cookie Policy

We take the privacy of visitors to this website very seriously. The purpose of this cookie policy is to inform you about the types of cookies we use on this website, and via our Service.

 

What are Cookies?

Cookies are small text files that your web browser creates and stores while you are viewing the website. We use cookies in connection with the Service and the Website in order to enable our users to log in, manage their preferences and make sales enquiries with the best possible experience.

You may set your web browser to notify you of cookie placement requests, to decline cookies completely or you can remove all cookies. For more information about cookies please visit http://www.aboutcookies.org.uk/

 

What Cookies do we use and why?

There are three different types of cookies we use on the website; essential cookies, functional cookies and performance cookies.

Essential Cookies

Essential cookies are vital to the successful operation of our website, for example these cookies allow you to login and download CAD drawings or order an evaluation sample.

Cookie

Name

Purpose

User session

PHPSESSID

Used to store a unique identifier for your session. This cookie is deleted when you close your browser.

WordPress login

wordpress_logged_in_[id]

Used to store a unique identifier for tracking WordPress login status.

WordPress login

wordpress_sec_[id]

Used to store a unique identifier for tracking WordPress login status.

Functional Cookies

Functional cookies help to make your experience of our website as personalised as possible by recognising when you return to our website, for example these cookies will remember your language preference so you can browse instantly.

Cookie

Name

Purpose

Cookie policy acceptance

cookies_accepted

Used to store a unique identifier for your session, providing a mechanism for persisting information between web pages. This cookie is deleted when you close your browser.

Performance Cookies

Performance cookies help us to analyse all website visitors use of and experience on our website so that we can continue to improve the layout and user experience overall.

Cookie

Name

Purpose

Hotjar

_hjIncludedInSample

This session cookie is set to let Hotjar know whether a visitor is included in a random sample which is used for site performance analysis.

CloudFlare unique ID

__cfduid

Used to store a unique identifier for your session and apply security settings and improve site performance per user.

Google Analytics

_ga

Used to differentiate users.

Google Analytics

_gat_[id]

Used to control request rate.

Google Analytics

_gid

Used to differentiate users.

Pardot

visitor_id{accountid}

The visitor cookie includes a unique visitor ID and the unique identifier for your account. For example, the cookie name visitor_id12345 stores the visitor ID 1010101010. The account identifier, 12345, makes sure that the visitor is tracked on the correct Pardot account. The visitor value is the visitor_id in your Pardot account. This cookie is set for visitors by the Pardot tracking code.

Pardot

pi_opt_in{accountid}

If Tracking Opt-in preferences is enabled, the pi_opt_in cookie is set with a true or false value when the visitor opts in or out of tracking. If a visitor opts in, the value is set to true, and the visitor is cookied and tracked. If the visitor opts out or ignores the opt-in banner, the opt-in cookie value is set to false. The visitor cookie is disabled, and the visitor isn’t tracked.

Pardot

visitor_id{accountid}-hash

The visitor hash cookie contains the account ID and stores a unique hash. For example, the cookie name visitor_id12345-hash stores the hash “855c3697d9979e78ac404c4ba2c66533”, and the account ID is 12345. This cookie is a security measure to make sure that a malicious user can’t fake a visitor and access corresponding prospect information.

Pardot

lpv{accountid}

This LPV cookie is set to keep us from tracking multiple page views on a single asset over a 30-minute session. For example, if a visitor reloads a landing page several times over a 30-minute period, this cookie keeps each reload from being tracked as a page view.

Pardot

pardot

A session cookie named pardot is set in your browser while you’re logged in as a user or when a visitor accesses a form, landing page, or page with Pardot tracking code. The cookie denotes an active session and isn’t used for tracking.

All unique ID’s are randomly generated and have no public way of linking to users personal data.

 

Anonymous Access

You can access our Website home page and browse our site without accepting cookies or disclosing any personal data, however this may result in a limited experience of the website.

 

Automatic Collection of Information
  • We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.
  • We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

 

Managing your Cookies

You can review and amend the cookies you accept on your web browser at any time and for any website. For more information about managing cookies please visit http://www.aboutcookies.org.uk/.

 

Form HF-308; Issue 2; Date 18-Oct-2019; C/Note 22134

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