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How well did we meet your expectations?	Very good	Good	Average	Poor
Quotations	Very good	Good	Average	Poor
Sample requests	Very good	Good	Average	Poor
Progress	Very good	Good	Average	Poor
Quality	Very good	Good	Average	Poor
On time delivery	Very good	Good	Average	Poor
How do you rate the current Harwin catalogue system?	Very good	Good	Average	Poor
Do you feel the current catalogue holds the right balance of technical information?	Too much	Adequate	Not enough
Do you prefer to use the internet or printed catalogue?	Internet	Printed
Are you happy to continue working with us?	Yes	No	Undecided
Would you feel confident referring someone to us?	Yes	No	Undecided
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