Download Help
The following information is provided for general help with using the Harwin.com website. If you require further help with using the service, please contact webmaster@harwin.com.
PDF Files
If you get a file error when trying to download a file then you should first check to see if you have the latest version of the Adobe reader. You can download this free of charge from the following url:
http://www.adobe.com/products/acrobat/readstep2.html
If for any reason your browser is still unable to display a document, you can save the document on your computer by right-clicking and selecting 'Save as'.
Zip Folders
Some documents such as Catalogue sections are stored in Zip folders. This allows the files to be compressed and multiple parts stored in one download. You'll need some software to open the zip file - there are many versions available. You can download a free trial version of the popular Winzip at the following url:
http://www.winzip.com/downwz.htm
Browsers
This site is optimised for modern browsers that support standards-compliant HTML and CSS. Although every effort has been taken to ensure that the site can be used in older browsers, some pages may not display properly as a result of this. The newest versions of browsers that support the latest standards can be found by following the links below.
- Firefox
The most up-to-date version of the Firefox browser. - Opera
The most up-to-date version of the Opera browser. - Internet Explorer
The latest version of Microsoft's web browser.
If you are using an older version of Microsoft Internet Explorer you may experience some problems viewing PDF files. In this case you will need to load an ActiveX control. Details can be found on the Adobe website.
If you require further help, please contact webmaster@harwin.com
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